Frequently asked questions

Yes. Every query is scoped to your company on the server, and cross-company access is blocked by the data layer itself — not by hiding things in the interface.

Yes. Services, prices, rush tiers, workflow stages, tax and numbering are all settings you control. Nothing is hard-coded.

Cash, card terminal, bank transfer, wallet or account credit at the counter, plus online card payment through Paystack once you add your keys. Online payments are only marked paid after the provider confirms them to our server.

No. They are optional. If a provider isn't configured the app says so clearly instead of pretending to send.

Scanning and driver updates are queued on the device and synced safely when the connection returns, without creating duplicates.

Choose a plan to continue. If a subscription lapses there is a grace period, after which the workspace becomes read-only. Your data is kept.

Yes — with the tracking code from their receipt, or by company, order number and phone. A customer portal and an online booking page are available on eligible plans.